Higher Education Roles
Oversees the operational aspects of the Office of International Programs. Coordinates the development of Non Disclosure Agreements, Memorandum of Understandings, etc. between UMUC and international entities.
Assistant Director of
Managed the front-line customer service staff of the Colonial Student Services call center who assist students with financial aid, billing, and registration questions in person, through email, and by phone.
Associate Director of
Supervised a team of 11 admissions counselors and five virtual advisors. Trained admissions counselors on relevant university admissions policies, appropriate outreach strategies for recruitment efforts, and accurate civilian and military/veteran content.
“You are not a success until you have mentored successors.”
Bishop W. Darin Moore